For players 21 and over only

Responsible Gaming at bo345 — your safety is our priority

bo345 believes entertainment should always be safe and controlled. We are committed to keeping you protected.

Safe Gaming

What is Responsible Gaming and why does it matter?

Online gaming should be an enjoyable experience — not a source of income, but a form of leisure. Responsible gaming at bo345 means staying consciously in control of your time, money, and emotions. We believe that with the right environment and the right information, every player can have fun and avoid falling into difficulty.

As a safe and reliable platform, bo345 places responsible gaming at the highest level of importance. Our goal is not only to provide entertainment but to ensure the mental and financial wellbeing of every user. On this page you will find guidance on how to manage your gaming habits, recognise warning signs, and use our protection tools.

Remember: Gaming is only for those aged 21 and above. Minors are strictly prohibited from accessing this platform.

Our Protection Tools

bo345 provides the following tools to give you a safe and enjoyable gaming experience.

Set a Deposit Limit

You can set a maximum daily, weekly, or monthly deposit amount. Once set, the limit takes effect immediately. To raise the limit you will need to wait 7 days — lowering it takes effect right away.

Financial Control

Time-Out Break

If you feel you need a short break, you can temporarily suspend your account for 24 hours, 48 hours, 1 week, or 1 month. Logging in is completely blocked for the duration of the break.

Temporary Break

Self-Exclusion

If you feel gaming is having a negative impact on your life, you can take a long-term self-exclusion. This option can remain in effect from 6 months up to 5 years. During this period, opening a new account will also not be possible.

Long-Term Protection

Reality Check Reminder

A pop-up will appear at set intervals to remind you how long you have been playing and how much you have spent. This helps you stay aware.

Awareness

Loss Limit Setting

Once you have lost a set amount, your session will automatically end. Set this limit in line with your budget to protect yourself from financial loss.

Budget Protection

24/7 Bengali Support

If you ever feel you need help, our support team is always available in Bengali via live chat. Do not hesitate to talk to us about any gaming concern.

Direct Support

21+ Age Restriction

bo345 strictly provides services to those aged 21 and above. To protect minors, we verify age at the time of account registration. If false information is found on any account, it will be closed immediately and funds deposited may be forfeited.

If there are minors in your household, use password protection and browser filters on your device. Under no circumstances should you share your login details with minors.

Warning: Opening or using a gaming account if you are under 21 is strictly prohibited and subject to penalty.

21+

Age Verification Process

How We Verify

  • Date of birth collected and verified at registration
  • Identity confirmed via national ID card or passport
  • Additional verification applied to suspicious accounts
  • Account immediately suspended if a minor is identified
  • Priority investigation when a complaint is received from family

Signs of Problematic Gaming

If you notice any of the following signs, take action right away and contact us.

Financial Warning Signs

  • Repeatedly depositing more than your budget allows
  • Spending money meant for household expenses or debt repayment on gaming
  • A tendency to keep playing more in an attempt to recover lost money
  • Borrowing money from friends or family to fund gaming
  • Hiding gaming expenses from family or loved ones

Behavioural Warning Signs

  • Becoming withdrawn from work, family, or social life
  • Feeling restless or irritable when unable to game
  • Repeatedly trying to stop gaming but failing
  • Turning to gaming to escape negative emotions such as anxiety or loneliness
  • Neglecting sleep, eating, or looking after your health

You are not alone. If you notice any of the above signs in yourself, please reach out to our live chat support today. Our trained team is always ready to help — without judgment and in complete confidence.

How to Use the Protection Tools

You can easily access the responsible gaming tools from your account settings on bo345. Follow the steps below.

All changes are secured through SSL encryption. Your data is completely safe.

1

Log In to Your Account

Go to the bo345 login page and sign in with your username and password.

2

Go to the Profile Menu

Click on your profile icon in the top right corner and select "Account Settings".

3

Open the "Responsible Gaming" Tab

On the settings page, find the "Responsible Gaming" tab.

4

Set the Limits You Need

Set whichever you need — deposit limit, loss limit, time-out, or self-exclusion — and confirm.

5

Get Help from Support

If you run into any trouble, speak to us in Bengali via our 24/7 live chat and we will help.

Top Tips for Safe Gaming

Follow these tips to keep every session at bo345 enjoyable.

Set Your Budget in Advance

Before you start gaming, decide how much you are willing to spend. Once that budget is gone, stop playing — do not try to chase your losses.

Stick to a Time Limit

Set a time limit before each session. Watch the clock or set an alarm on your phone. When your time is up, take a break.

Keep Your Emotions in Check

Never play when you are angry, frustrated, or overly excited. Gaming is much more enjoyable when you are in a calm state of mind.

Do Not Count on Winning

Gaming is primarily entertainment. There is always a chance of winning, but no outcome is guaranteed. So aim for enjoyment, not expectations of winning.

Share with Loved Ones

Do not hide your gaming habits from family or friends. Transparency is the first step toward safe gaming.

Do Not Play with Borrowed Money

Under no circumstances should you game with borrowed or loaned money. Only use money you are comfortable losing.

Need Help?

We are here for you — reach out whenever you need.

24/7 Live Chat Support

The bo345 support team is available in Bengali via live chat seven days a week, 24 hours a day. Talk to us about any gaming concern, account limit, or self-exclusion matter.

[email protected]

Assistance provided in complete confidence and without judgment

Frequently Asked Questions

Answers to the most common questions about responsible gaming.

After logging in to your bo345 account, go to Account Settings > Responsible Gaming. There you will find options to set a daily, weekly, or monthly deposit limit. Enter your preferred amount and confirm. Lowering a limit takes effect immediately; raising one takes effect after 7 days.

Yes. You can withdraw any balance remaining in your account before the self-exclusion takes effect. The minimum withdrawal amount at bo345 is ৳1,000 and processing usually takes within 1 hour. If you run into any issues with the withdrawal, our support team will help.

A time-out is a temporary break — from 24 hours up to 1 month. Once that period ends, you can automatically resume gaming. Self-exclusion is a longer-term decision — from 6 months up to 5 years. During this period, logging in, depositing, and opening a new account will all be completely blocked.

Start by speaking with them with empathy and encourage them to seek professional help. Then let our support team know by emailing [email protected] or reaching out via live chat. We will look into that account and take the necessary steps.

No — online gaming should not be seen as a reliable source of income. Gaming outcomes are completely uncertain. Some people may win big, but over the long term it is not dependable as a primary source of income. Always keep in mind that gaming at bo345 is for entertainment, not for earning a living.

No. bo345 strictly provides services to those aged 21 and above. Opening an account if you are under 21 is completely prohibited. If false information is provided during age verification, the account will be permanently closed.

Choose bo345 for Safe Entertainment

Come to our platform with responsible gaming in mind. Enjoy cricket betting, slots, and casino games — all in a safe and controlled way.

Visit bo345 Casino Cricket Betting Slots Games More Questions? FAQ